Our Skill

Dispatch Time... 00:11 Sec. Avg (98%).
Call Time... 00:07 sec. Avg. (93%)
Booking Time... 00:22 sec. avg (96%)
PROFESIONALISM
MANNERISM
PUNCTUALITY

Who We Are

If you would like to make a booking or require a quote call our easy to remember number 0115 950 5050.
Our call centre employs over 70 staff with a combination of full time and part time staff. The companies ethos for handling calls are based on the following four rules:
Efficient booking service, 90% of all our calls are answered within 7 seconds.
Customer service orientated call centreWe are not a call centre that is driven by targets to reduce call times we ensure all customers are given a high level of personable customer service.
U.K based call centre
All of the call handlers that are used by Trent are UK based.We do have multi-lingual members of staff.
We have staff that can speak English, Polish, Hindi, Punjabi, Urdu, Farsi and Pashtu.


0
Telephonist At One Time
0
Satisfied Account Customers.
0
Current Drivers.
0
Jobs Handled Per Day.